Privacy Policy

Effective Date: January 2025  

At Bionex Analytical, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or purchase from us.  

1. Information We Collect  
• Personal details such as name, email, phone number, and billing/shipping address.  
• Payment information processed securely through trusted third-party providers.  
• Website usage data such as IP address, browser type, and browsing behavior.  

2. How We Use Your Information  
• To process and fulfill your orders.  
• To communicate with you regarding purchases, support, or inquiries.  
• To improve our website, services, and customer experience.  
• To send updates, promotions, or newsletters (only if you consent).  

3. Sharing of Information  
We do not sell or rent your personal information.  
We may share data only with:  
• Payment processors, shipping providers, and service partners who help complete your order.  
• Legal authorities if required by law.  

4. Data Security  
• We use industry-standard security measures to protect your data.  
• Sensitive payment information is encrypted and handled by secure payment gateways.  

5. Your Rights  
You may request to:  
• Access the data we hold about you.  
• Correct or update your personal information.  
• Request deletion of your data (unless required by law to retain it).  
• Opt-out of promotional communications at any time.  

6. Cookies  
Our website uses cookies to improve your browsing experience. You can disable cookies in your browser settings, but some features of the site may not function properly.  

7. Updates to This Policy  
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date.  

8. Contact Us  
If you have questions about this Privacy Policy, please contact:  
Email: info@bionexanalytical.com