Terms of Service

Effective Date: January 2025

Welcome to Bionex Analytical. By accessing or using our website (www.bionexanalytical.com) and purchasing from us, you agree to the following terms and conditions. Please read them carefully.

1. General

  • These Terms apply to all users of the site, including browsers, customers, and contributors.

  • We reserve the right to update or change these Terms at any time. Continued use of our site means you accept any changes.

2. Products and Services

  • We sell refurbished and pre-owned analytical and life science equipment.

  • All product descriptions and prices are subject to change without notice.

  • We make every effort to ensure accuracy but do not guarantee that product listings are free from errors.

3. Orders and Payment

  • By placing an order, you agree to provide accurate and complete information.

  • Payments are processed securely through trusted third-party providers. We do not store credit card details.

  • We reserve the right to refuse or cancel any order at our discretion.

4. Shipping and Delivery

  • Shipping costs and timelines vary depending on location and product type.

  • Risk of loss passes to you once the product is handed over to the shipping carrier.

  • Customs duties, taxes, and import fees are the buyer’s responsibility.

5. Returns and Refunds

  • Eligible returns and refunds are governed by our Refund Policy (linked separately in the footer).

  • Items must be returned in the condition they were received unless covered under warranty/service agreements.

6. Warranty and Support

  • Some products may come with a limited service warranty or support. Specific terms will be mentioned in the product description or purchase agreement.

  • Technical support, maintenance, and calibration services are available as separate offerings.

7. Prohibited Use

You agree not to use our site or services:

  • For unlawful or fraudulent purposes.

  • To violate intellectual property rights.

  • To distribute harmful software or spam.

8. Limitation of Liability

  • Bionex Analytical is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our liability is limited to the amount paid for the purchased product.

9. Governing Law

These Terms are governed by the laws of [Your Country/Region]. Any disputes shall be handled in the courts of [Insert Jurisdiction].

10. Contact Us

For questions about these Terms, please contact:
Email: info@bionexanalytical.com